Last updated: [DATE]
This policy explains how Velmyre (“we”, “us”) collects and uses your personal information when you visit velmyre.com or place an order. Velmyre is operated by [YOUR REGISTERED BUSINESS NAME], [CITY], Sri Lanka.
What we collect
- Order details: your name, email, phone number, shipping and billing address, and the items you buy.
- Payment details: payments are processed securely by PayPal. We never see or store your full card details.
- Messages: anything you send us by email or WhatsApp.
- Website data: basic technical data such as your browser and pages visited, and cookies needed for the cart and checkout to work.
How we use it
- To process, ship and track your order, and to send order and shipping emails.
- To handle returns, refunds and customer support.
- To send offers by email, only if you sign up. You can unsubscribe at any time.
- To prevent fraud and meet legal and tax obligations.
Who we share it with
We only share what is needed with: PayPal (payments), our shipping partners and supplier (to deliver your order), and our website hosting provider. [REVIEW: add analytics or email marketing tools here once you start using them.] We never sell your personal information.
How long we keep it
We keep order records for as long as required for accounting and tax purposes, and other data only as long as needed for the purposes above.
Your rights
You can ask to see, correct or delete your personal data, or object to how we use it. If you are in the UK or the European Union, you have rights under the GDPR, including the right to complain to your local data protection authority. To make a request, email hello@velmyre.com.
Cookies
We use essential cookies so your cart and checkout work. [REVIEW: if you add analytics or advertising pixels, such as Google Analytics or the TikTok pixel, list them here and add a cookie consent banner.]
Contact
Questions about privacy? Email hello@velmyre.com.